1. Agreement to these terms
These Terms of Service (“Terms”) are a binding agreement between you and PlayClearly, LLC (“PlayClearly,” “we,” “us,” or “our”), and they govern your access to and use of the PlayClearly mobile apps, websites, and related services (together, the “Service”). By creating an account, or by accessing or using the Service, you agree to these Terms and to our Privacy Policy, which is incorporated here by reference. If you are using the Service on behalf of a team, club, school, or other organization, you accept these Terms on its behalf and confirm that you are authorized to do so. If you do not agree, do not use the Service.
2. Definitions
A few terms used throughout these Terms:
- “Service” means the PlayClearly apps, websites, and features we provide.
- “Content” means anything created, uploaded, or shared through the Service — including plays, drills, practice plans, formations, rosters, notes, individual development plans (IDPs), and video.
- “Your Content” means Content you create or upload.
- “Administrator”, “Coach,” “Player,” and “Parent” refer to the roles a person can hold in the Service; one person may hold more than one role.
- “Account” means the credentials and profile you use to access the Service.
- “Subscription” means a paid plan that unlocks additional paid features.
3. Eligibility and your account
You must be at least 13 years old to create your own account. PlayClearly is built primarily for adults — coaches, and parents or guardians — who manage teams that may include minors. For a child under 13, an account or player record is created only when a coach identifies the player and invites their parent or guardian, who agrees to these Terms on the child's behalf and is responsible for that use.
If you create an account on behalf of a team, club, school, or program, you confirm that you are authorized to bind that organization to these Terms.
You are responsible for keeping your login credentials secure, for all activity that happens under your account, and for keeping your account information accurate and current. Tell us promptly if you believe your account has been accessed without your permission. You may not share, sell, or transfer your account to anyone else.
4. The Service and changes to it
PlayClearly is a coaching platform for team sports — including basketball, soccer, and football — that helps coaches manage all aspects of their teams including play design, plan practices, review film, track player development, and run game day. The features available to you depend on your role, your subscription, and the sport you coach.
We intend to continually improving the Service, so we may add, change, or remove features, and we may set or change limits on storage, uploads, or use. We may also suspend or discontinue the Service, in whole or in part, at any time. We do not guarantee that the Service will always be available, uninterrupted, or error-free, and we are not responsible for loss caused by an outage or by features that change or are removed. Where reasonable, we will give notice of a significant change or discontinuation.
5. Acceptable use
You agree not to:
- Upload or share Content you do not have the right to use, including video of individuals without the consent required by law;
- Upload footage of minors without the consent of a parent or guardian where such consent is required;
- Use the Service to harass, harm, bully, or invade the privacy of any person, including players;
- Attempt to access accounts, data, or systems that are not yours;
- Reverse engineer, disrupt, overload, or interfere with the Service or its security, or introduce malware;
- Misrepresent your identity or your affiliation with any person or organization;
- Use the Service to violate any applicable law or the rights of others;
- Resell, sublicense, rent, or commercially exploit the Service except as expressly permitted.
You are responsible for ensuring that your use of footage and player data — especially data about minors — complies with the rules of your league, school, or program and with applicable law. We may investigate and take action, including removing Content or suspending accounts, for conduct we reasonably believe violates these Terms. To report content or conduct that may violate these Terms — including a safety concern involving a player — email us at [email protected].
6. Your content and ownership
You own your content. Plays, drills, practice plans, formations, notes, individual development plans, and video clips you create or upload (“Your Content”) remain yours. We do not claim ownership of Your Content.
To operate the Service, you grant us a limited, non-exclusive, worldwide license to host, store, reproduce, display, and transmit Your Content solely as needed to provide the Service to you and the people you share it with (for example, storing a clip so a player can watch it, or delivering an IDP summary to a parent). This license ends when you delete the content or the content is removed from the third party services we use. Note, this does not extent to content others have already received and copies retained in routine backups for a limited period.
You are responsible for Your Content and for having the rights and consents necessary to upload and share it. You represent and warrant you have the right to upload Your Content to the Services.
7. Youth data and consent
PlayClearly is designed for teams that may include minors, and protecting young athletes' information is central to how we operate. Player development records, video, and other data about a minor are shared only with that minor's coach, player, and parent or guardian, as directed within the Service — never publicly by default. How we handle this data is described in our Privacy Policy.
If you upload, record, or share footage or information about a minor, you are responsible for having the consent that applicable law and your league, school, or program require, and for using PlayClearly only in ways that consent allows. A parent or guardian may request access to, correction of, or deletion of their child's information as described in the Privacy Policy and as permitted by applicable law.
You are responsible for the teams, players, and content you manage in PlayClearly. That includes having the consent needed to add a player or upload footage of them, and working in good faith to resolve any request or objection a player or their parent raises about the data you manage — or passing it to us so we can help.
We do not use any player's name, image, likeness, or footage to advertise, promote, or market PlayClearly.
8. Feedback
If you send us ideas, suggestions, or feedback about the Service, you agree that we may use them without restriction or any obligation to you, and you grant us a perpetual, irrevocable, royalty-free license to use that feedback to improve PlayClearly. You never have to send us feedback — but we are always glad to hear it.
9. Subscriptions and billing
PlayClearly may offer paid subscriptions that unlock additional features. When you purchase a subscription:
- Payment is charged to your Apple ID or Google account at confirmation of purchase, and billing is handled by Apple's App Store or Google Play — not directly by us. Subscription management is provided through our partner RevenueCat.
- Subscriptions renew automatically at the then-current price unless you cancel at least 24 hours before the end of the current period.
- You can manage or cancel your subscription in your Apple ID or Google account settings. Deleting the app does not cancel a subscription.
- Refunds are handled according to the policies of the App Store or Google Play; we generally cannot issue refunds directly for purchases made through those platforms. PlayClearly offers a free tier rather than a time-limited free trial.
- Prices may be shown exclusive of tax; you are responsible for any applicable taxes, which Apple or Google may calculate and collect as part of your purchase.
- Prices, plans, and features may change; we will give notice of material changes as required by the applicable app store and law.
10. Our intellectual property
The Service itself — including the PlayClearly name and hand-drawn wordmark, software, designs, and the library content we provide — is owned by us or our licensors and is protected by intellectual-property laws. We grant you a limited, non-exclusive, non-transferable license to use the Service for its intended purpose. You may not copy, modify, distribute, or create derivative works of the Service except as these Terms allow.
11. Third-party services
The Service relies on third parties — including Apple, Google, RevenueCat, and Amazon Web Services — and may link to other services we do not control. Your use of those services is governed by their own terms and privacy policies, and we are not responsible for them.
12. Copyright complaints
We respect intellectual-property rights and expect you to do the same. If you believe Content on the Service infringes your copyright, send a notice to [email protected] that includes: a description of the work you say is infringed; a link to or description of the material you say infringes it; your contact information; a statement that you have a good-faith belief the use is not authorized by the rights holder, its agent, or the law; and a statement, under penalty of perjury, that your notice is accurate and that you are the rights holder or authorized to act on their behalf.
We will remove or disable material we determine to be infringing, and we may terminate the accounts of users who repeatedly infringe.
13. Termination
You may stop using the Service and delete your account at any time. We may suspend or terminate your access if you violate these Terms, if required by law, or to protect the Service or other users. On termination, your right to use the Service ends; sections that by their nature should survive (such as content ownership, disclaimers, and limitation of liability) will continue to apply.
14. Disclaimers
The Service is provided “as is” and “as available,” without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or secure, or that any content or coaching guidance will produce particular results.
15. Limitation of liability
To the fullest extent permitted by law, PlayClearly and its members, shareholders, officers, managers, employees, and suppliers will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of data, revenue, or goodwill, arising from your use of the Service. Our total liability for any claim relating to the Service will not exceed the total fees you paid to PlayClearly, LLC for the Service in the 12 months before the claim.
16. Indemnification
You agree to indemnify and hold PlayClearly harmless from claims, damages, and expenses (including reasonable legal fees) arising from Your Content, your use of the Service, or your violation of these Terms or the rights of others — including claims relating to footage or data of players you uploaded.
17. Dispute resolution
If you have a dispute with us, please contact us first at [email protected] so we can try to resolve it informally — most concerns can be settled that way. If we cannot resolve a dispute within 60 days, either of us may pursue it as described in “Governing law” below.
18. Governing law
These Terms are governed by the laws of the State of Iowa and applicable United States federal law, without regard to conflict-of-laws rules. Subject to the “Dispute resolution” section above, you agree that any dispute will be resolved in the state or federal courts located in Polk County, Iowa, except where applicable law provides otherwise.
19. Changes to these terms
We may update these Terms from time to time. When we make material changes, we will update the “Last updated” date above and, where appropriate, notify you in the app or by email. Your continued use of the Service after an update means you accept the revised Terms.
20. General provisions
A few final points:
- Entire agreement. These Terms and our Privacy Policy are the entire agreement between you and PlayClearly about the Service, and they replace any earlier agreements on that subject.
- Severability. If any part of these Terms is found unenforceable, the rest stays in effect.
- Waiver. If we do not enforce a part of these Terms right away, that is not a waiver of our right to do so later.
- Assignment. You may not transfer your rights or obligations under these Terms without our consent; we may transfer ours in connection with a merger, acquisition, or sale of assets.
- Force majeure. Neither of us is responsible for failure or delay caused by events beyond our reasonable control, such as natural disasters, outages, or government actions.
- No agency. These Terms do not create any partnership, employment, or agency relationship between you and PlayClearly.
- Notices. We may provide notices to you in the app, by email, or by posting on our website, and you agree to receive communications from us electronically. You are responsible for keeping your contact information current.
21. Contact us
Questions about these Terms? Contact us at [email protected].